YOUR RIGHTS

Carder is the registered trademark of Carder Technology Ltd (Carder Technology). We are a UK based company and comply with UK consumer law including the Consumer Contracts Regulations and Payment Card Industry Standards Council. 

You have the right to cancel an order or return goods within 7 days from receipt. 

RETURNS

We hope you will be delighted with your purchase from Carder Technology but if for any reason you are unhappy with an item within 7 days of purchase, please call us on 01598 710105 or email support@cardertech.co.uk.

To be eligible for a refund or exchange, your item must be either faulty or the wrong item sent, if you have simply changed your mind or ordered the wrong size you will need to arrange shipping at your own cost (in this case please obtain proof of posting).

Any item returned must be unused and in the same condition you received it. It must also be in the original packaging. Please download our returns form here and enclose it with any items you are returning.  Once your item has been received and inspected, then your full refund or exchange will be given. 

PRODUCT PERFORMANCE

Carder Technology products have been designed and thoroughly tested to withstand normal use. They will however require regular maintenance. Items which are subject to normal wear and tear i.e. bearings will not be covered under warranty. Any items which have been abused, neglected or been poorly installed will also not be covered. 

WARRANTY

Carder Technology components are covered for 5 years from the original date of purchase against manufacturer defects in material or workmanship. The warranty extends to the original owner of this product only. 

Proof of purchase is required for any claim. All packages must be marked with a returns number obtained by contacting our support team on either 01598 710105 or support@cardertech.co.uk.

COPYRIGHT AND OWNERSHIP OF INFORMATION

All information contained on the Carder Technology Ltd website is the copyright of Carder Technology Ltd and may not be used by any other party without our express permission. Copying or using any content, will be deemed as a breach of copyright and is expressly forbidden

VAT

VAT at 20% is included and will be charged on all applicable orders.

ENVIRONMENTAL POLICY

Here at Carder Technology we take being as environmentally friendly as possible, very seriously. 

All metal waste is collected by a local recycling firm and is turned back into useable metal bar.

Our packaging is as recyclable as possible and is manufactured by a local company, thus reducing transport miles.